Covid Precautions

Waiheke Lodge and Covid19 - updated 3rd December 2021

Auckland has moved to Red on the Covid traffic light system on 2nd December at 11:59pm. We are open for private hire from then.

The Lodge is an exclusive-use private hire building – the Lodge is not shared with any other guests during your stay or members of the public.

We would normally meet and show you around, but under the Red setting, we will call you on your mobile when you arrive and do a contactless, virtual walk-around. Please send a guest-list in advance and please to scan in when you arrive.
We are taking bookings for the future and will be happy to change your reservation or  refund in full if the booking cannot go ahead due to another lockdown and you cannot stay at the Lodge.

To confirm, should a lockdown mean your booking cannot go ahead due to covid19, WE HAVE DONE AND ARE CONTINUING TO DO NO-PENALTY CHANGES OF RESERVATION OR A FULL REFUNDS. If you booked through an agency, their terms will apply, but so far, we have approved full refunds and the agencies have complied.

Waiheke Lodge and the Covid traffic light system

Published government guidelines indicate that the Lodge being a private guesthouse, can operate at RED, ORANGE and GREEN levels, with some provisions as follows:

Please send us a full guest list in advance. Please scan-in on arrival.

VACCINATION CERTIFICATES – It is the responsibility of the group organiser to ensure that everyone in the group has a vaccination certificate and to confirm this in advance please. No restrictions apply to these guests, except that at RED level, where we will interact with you using “public health requirements” as defined by government. Our way of ensuring this, is to be completely contactless – we will do the “walk-around” by mobile phone.

Here is a link to the government mandates as at today.
Here are links to Fullers and Sealink Covid19 guidelines.
We are happy to discuss your individual situation – please feel free to contact the Trevor on 0274 896 988.
Here is some information about the advantages of the Lodge in light of Covid19

Our Location – The Lodge is situated on a long private driveway. If you decide to come by Sealink car ferry, you need not even leave your car to get to the Lodge. There is parking for around 4 cars or two 12 seater mini-buses can park up easily.

Cleaning General – We are cleaning according to published NZ Government sanitisation guidelines related to Covid19.

Linen – All linen is removed from the Lodge after guests leave and sent to Alsco where this is pressure-boil washed at over 100 degrees celsius to ensure hygiene and returned clean, ironed and sealed in cling wrap. The bunk bases which Alsco linen hire do not supply, are washed on site with high heat and disinfectant and hot tumble dried. This is not a new process and exceeds the official guidelines for sanitation during this special period.

Sanitation – After a group leaves, the building is sanitised as follows. Wearing protective gear, we carry out normal cleaning as we always did, but now with PPE. Then all surfaces in bathrooms and kitchens plus all frequent touch areas such as door knobs, handles, window blind pull-chords, light switches, tables, chair arms, TV remote and hand-rails are sanitised and disinfected with >90% isopropyl alcohol in accordance official guidelines plus any updated advice from the NZ ministry of health. Yes this is a lot of work, but we believe necessary to protect us all.

Equipment and linen upgrades made in light of Covid19:

Sanitisers – Hands-free sanitiser dispensers are installed in all bathrooms and both kitchens – these use >90% isopropyl alcohol in conjunction with Aloe Vera to avoid sanitised skin becoming dried out. This is in addition to the normal soap dispensers, so you can choose either or both. All our taps are lift up and press down type and can be operated with an elbow or turned off easily with a paper towel.

Paper towels – We have installed paper towel dispensers in all bathrooms with Tork paper towels which dissolve after a short while so can be washed down the toilet.

Feminine waste – We have installed battery operated no-touch automatic Pod Petite Sanitary Disposal Bins in all bathrooms.

Regular and recycling waste – All dustbins are now proximity-sensor no-touch operated or foot-pedal operated

Toilet Rolls and Kleenex tissues – plenty of toilet rolls in bathrooms and kleenex tissues in each room – no need to bring any.

Paper Kitchen Rolls – are supplied.

Cloth Kitchen Dish Towels – we are still providing Alsco dishcloths as some people prefer these – to sanitise, just rinse under the tap, pop them in the microwave for 30 seconds until you see steam – then leave until cool.