Covid Precautions

Waiheke Lodge and Covid19 - updated 8th September 2021

Auckland is at Alert Level 4 and the rest of New Zealand is at Alert Level 2. This will be reviewed by the Government on 13 September 2021. At Level 3  & 4 The Waiheke Lodge cannot operate.

Should a lockdown mean your booking cannot go ahead due to covid19, WE ARE DOING FULL REFUNDS. If you booked through an agency, their terms will apply.

Here is some information about the advantages of the Lodge in light of Covid19

Location – The Lodge is situated on a long private driveway. If you decide to come by Sealink car ferry, you need not even leave your car to get to the Lodge. There is parking for around 4 cars or two 12 seater mini-buses can park up easily.

Cleaning General – We are cleaning according to published NZ Government sanitisation guidelines related to Covid19.

Linen – All linen is removed from the Lodge after guests leave and sent to Alsco where this is pressure-boil washed at over 100 degrees celsius to ensure hygiene and returned clean, ironed and sealed in cling wrap. The bunk bases which Alsco do not supply, are washed on site with high heat and disinfectant and hot tumble dried. This is not a new process and exceeds the official guidelines for sanitation during this special period.

Sanitation – After a group leaves, the building is sanitised as follows. Wearing protective gear, we carry out normal cleaning as we always did, but now with PPE. Then all surfaces in bathrooms and kitchens plus all frequent touch areas such as door knobs, handles, window blind pull-chords, light switches, tables, chair arms, TV remote and hand-rails are sanitised and disinfected with >90% isopropyl alcohol in accordance official guidelines plus any updated advice from the NZ ministry of health. Yes this is a lot of work, but we believe necessary to protect us all.

Equipment and linen upgrades made in light of Covid19:

Sanitisers – Hands-free sanitiser dispensers are installed in all bathrooms and both kitchens – these use >90% isopropyl alcohol in conjunction with Aloe Vera to avoid sanitised skin becoming dried out. This is in addition to the normal soap dispensers, so you can choose either or both. All our taps are lift up and press down type and can be operated with an elbow or turned off easily with a paper towel.

Paper towels – We have installed paper towel dispensers in all bathrooms with Tork paper towels which dissolve after a short while so can be washed down the toilet.

Feminine waste – We have installed battery operated no-touch automatic Pod Petite Sanitary Disposal Bins in all bathrooms.

Regular and recycling waste – All dustbins are now proximity-sensor no-touch operated or foot-pedal operated

Toilet Rolls and Kleenex tissues – plenty of toilet rolls in bathrooms and kleenex tissues in each room – no need to bring any.

Paper Kitchen Rolls – are supplied.

Cloth Kitchen Dish Towels – we are still providing Alsco dishcloths as some people prefer these – to sanitise, just rinse under the tap, pop them in the microwave for 30 seconds until you see steam – then leave until coo